NorthSky NO

Operational excellence

Improve the way safety, quality and operational change are managed without separating the management system from day-to-day work.

What the work covers

The service covers operational efficiency, safety management, quality assurance, performance measures and change support already identified on the existing NorthSky service page.

  1. Examine where processes or responsibilities make the work harder than it needs to be.

  2. Connect reporting, risk and follow-up with the way the operation is actually run.

  3. Create practical review and assurance routines around agreed standards and procedures.

  4. Choose measures that help the organisation see whether an operational change is working.

  5. Plan implementation, responsibilities and follow-up for operational changes.

Scope of an engagement

The work supports internal management and operational improvement. It does not provide a formal status for a management system or state a particular operational result as certain.